For Providers & Community Partners

CBHS partners with providers and community organizations across Maine to ensure children and families receive coordinated, high-quality behavioral health services. This section provides guidance on referral processes, service access, and provider roles.

System Enhancements

Stay informed about the latest system improvements, policy updates, and important announcements. This centralized hub provides providers with up-to-date information on CBHS system enhancements and operational changes.

Bulletins

NEW

Enhanced Provider Portal Launch

March 10, 2026

We're excited to announce the launch of our redesigned Provider Portal with improved navigation, streamlined referral submission, and real-time service authorization tracking.

Updated Single Assessment Protocol

February 25, 2026

The Single Assessment protocol has been updated to include new clinical screening tools and streamlined documentation requirements. All assessors should review the updated guidelines.

Service Intensity Level Clarifications

February 10, 2026

CBHS has issued clarifications on service intensity level determinations to ensure consistency across the provider network. Key updates include criteria for medium-intensity services.

Policy Updates & Bulletins Archive

Access archived bulletins, policy memorandums, and system update notices.

Provider Bulletin 2026-003: ISP Development Guidelines

January 2026

Provider Bulletin 2025-012: Holiday Service Coverage

December 2025

Policy Update: Crisis Response Protocols

November 2025

System Enhancement Notice: Billing System Upgrade

October 2025

When is the Single Assessment Required?

NOT Required for Low-Intensity Services

Prevention, early intervention, outreach, and basic support services can be accessed directly without a Single Assessment.

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REQUIRED for Medium-Intensity Services

Community-based therapy, behavioral support, and care coordination require a Single Assessment to authorize services.

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REQUIRED for High-Intensity Services

Intensive home-based services, crisis stabilization, and residential treatment all require a comprehensive Single Assessment.

Learn More

Provider Next Steps

  • Review Referral Guidelines: Familiarize yourself with CBHS referral criteria and required documentation.
  • Identify Service Needs: Determine whether the child requires low-, medium-, or high-intensity services.
  • Submit Referral: Complete and submit the referral form to CBHS with all required information.
  • Coordinate Care: Work closely with CBHS throughout the assessment and service planning process.
  • Stay Engaged: Maintain ongoing communication and documentation as services are delivered.